News

Introducing TRUPAY ONLINE: a new way to pay!
TRUPAY ONLINE is a new way for members to easily pay their borrowed funds without stepping into the branch! The process is convenient and made with you in mind – simply plug in your account credentials and follow the prompts to view your list of loans to be paid. Payments can be made with a debit card online*, saving you time in your day!

Call us at (518) 483-8668 to learn more about TRUPAY!

*Debit card payments are charged with a $7.95 convenience fee per transaction. Credit card payments will not be processed. Please speak with one of our staff with follow up questions!

Credit Card Update Information

Binding Agreement. By participating in the Busy Bee Rewards Program (“Program”), you are bound to these Terms and Conditions (“Terms”) and indicate your agreement to them. All the credit union’s (“TruNorthern”, “Sponsor”, “TruNorthern FCU”) decisions are final and binding.

Privacy. The personal information collected, processed and used as part of the Program will be used in accordance with the credit union’s Privacy Policy, which is available by link on the credit union’s website, located at: https://www.trunorthernfcu.org/privacy.php

Automatic Entries. All primary Busy Bee Account holders are automatically enrolled in this program as of [01/01/2023]. Secondary account holders, or those who are thirteen (13) years of age and above are ineligible for this program and cannot collect prizes.

Eligibility. Eligibility is for those who are the Busy Bee Primary Account Holder. One must be under the age of thirteen (13) and have met all requirements to open a Busy Bee Account.

Account Opening Criteria. Membership is open to those who live, work, worship, or attend school in St. Lawrence, Franklin, Essex, or Clinton counties in New York State. Busy Bee accounts require a $5 deposit at account opening and must provide the primary account holder’s birth certificate and social security number. All Busy Bee accounts must have an adult over the age of eighteen (18) as a secondary account holder. Secondary Account Holders are required to have a valid ID present at the account opening and must be a member of TruNorthern.

Prize Eligibility. To earn a prize, the Busy Bee Primary Account Holder must make a deposit into their Busy Bee Account to earn a stamp on their Rewards Card (“Card”). Once the Card has five stamps, the Busy Bee Primary Account Holder will have the opportunity to select a prize from the “Honey Pot”. At ten stamps, the Busy Bee Primary Account Holder will earn $10 that is directly deposited by TruNorthern FCU into their account. The Busy Bee Primary Account Holder must be physically present at the time of deposit to earn a stamp and/or prize.

Winner Selection. All eligible Busy Bee Primary Account Holders can qualify for a rewards card. Once the Busy Bee Primary Account Holder has made five in-person deposits at TruNorthern Federal Credit Union (494 East Main Street Malone, NY 12953 or 1274 Washington Street Brushton, NY 12916), they will have the opportunity to select a prize from the “Honey Pot”. At ten stamps, the Busy Bee Primary Account Holder will earn $10 that is directly deposited by TruNorthern FCU into their account. Eligible Busy Bee Primary Account Holders will receive a new Card once their previous card has been filled in and signed by a TruNorthern staff member.

Additional Limitations. Prizes are non-transferable. Sponsor and it’s respective parents, affiliates, and subsidiary companies, agents, and representatives are not responsible for any topographical or other errors in the offer of administration of the Program, including but limited to: errors of any printing or posting of these Official Rules, the selection or announcement of any winner, or the distribution of any prize. Any attempt to damage the content or operation of this program is unlawful and subject to possible legal action by the Sponsor. Sponsor reserves the right to terminate, suspend, or amend the program without notice for any reason, including without limitation of the Sponsor determines that the program cannot be conducted as planned.

Indemnification and Limitation of Liability. By entering this Program, each entrant agrees to indemnify, release and hold harmless sponsor and its patrons, affiliates, and subsidiary companies, advertising, and promotional agencies, and all their respective officers, directors, employees, representatives and agents from any liability, damages, losses, or injury resulting from whole or in-part, directly or indirectly from the entrant’s participation in the Program and the acceptable use or misuse of any prize that may be won. Sponsor and its parent, affiliate, and subsidiary companies do not make any warranties, expressed or implied, as to the condition, fitness, or merchantability of the prize.

Program Sponsor. This Program is sponsored by:

TruNorthern Federal Credit Union.
494 East Main Street, Malone, NY 12953
1274 Washington Street, Brushton, NY 12916

Program Timeline. The Busy Bee Rewards Program runs from January 1^st, 2023, through December 31, 2026. 

Binding Agreement. By participating in the Busy Bee Voucher Program (“Program”), you are bound to these Terms and Conditions (“Terms”) and indicate your agreement to them. All the credit union’s (“TruNorthern”, “Sponsor”, “TruNorthern FCU”) decisions are final and binding.

Privacy. The personal information collected, processed and used as part of the Program will be used in accordance with the credit union’s Privacy Policy, which is available by link on the credit union’s website, located at: https://www.trunorthernfcu.org/privacy.php

Eligibility. Eligibility is for those who are not Busy Bee Account Holders. One must be under the age of thirteen (13) and have met all requirements to open a Busy Bee Account. An adult over the age of eighteen (18) must be secondary on the account. The person(s) over the age of eighteen (18) must be a TruNorthern member.

Account Opening Criteria. Membership is open to those who live, work, worship, or attend school in St. Lawrence, Franklin, Essex, or Clinton counties in New York State. Bus Bee Accounts require a $5 deposit at account opening and must provide the primary account holder’s birth certificate and social security number. All Busy Bee Accounts must have an adult over the age of eighteen (18) as a secondary account holder. Secondary Account Holders are required to have a valid ID present at the account opening and must be a member of TruNorthern.

Prize Eligibility. All person(s) must meet the requirements to open a Busy Bee Account and may not already hold a Busy Bee Account with the credit union. To redeem the voucher the person meeting the Busy Bee Account Criteria along an adult over the age of eighteen (18) must come into the credit union and open a Busy Bee Account. The Busy Bee Primary Account holder must be present at the time of account opening to redeem voucher. Employees of TruNorthern, and its subsidiaries, affiliates, volunteers, agencies, and their immediate family (including but not limited to spouse, parents, siblings, children, grandparents, and grandchildren) are not eligible for bonus offer. A voucher cannot be combined with any other account opening offers. A voucher can only be redeemed as a initial deposit to open a Busy Bee Account. Voucher cannot be redeemed for its cash value.

Winner Selection.

Additional Limitations. Vouchers are non-transferable. Sponsor and its respective parents, affiliates, and subsidiary companies, agents, and representatives are not responsible for any topographical or other errors in the offer of administration of the Program, including but not limited to: errors of any printing or posting of these Official Rules, the selection or announcement of any winner, or the distribution of any prize. Any attempt to damage the content or operation of this program is unlawful and subject to possible legal action by the Sponsor. Sponsor reserves the right to terminate, suspend, or amend the Program without notice for any reason, including but without limitation of the Sponsor determines that the Program cannot be conducted as planned.

Indemnification and Limitation of Liability. By entering this Program, each entrant agrees to indemnify, release and hold harmless sponsor and its patrons, affiliates, and subsidiary companies, advertising, and promotional agencies, and all their respective officers, directors, employees, representatives and agents from any liability, damages, losses or injury resulting from whole or in-part, directly from the entrant’s participation in the Program and the acceptable use or misuse of any prize that may be won. Sponsor and its parent, affiliate, and subsidiary companies do not make any warranties, expressed or implied, as to the condition, fitness, or merchantability of the prize.

Program Sponsor. This program is sponsored by:

TruNorthern Federal Credit Union

494 East Main Street, Malone, NY 12953

1274 Washington Street, Brushton, NY 12916 

Program Timeline. The Busy Bee Voucher Program runs from January 1^st, 2023, through December 31, 2023. 

Members are now able to make loan payments with a debit card, saving time out of their busy day! Members can use their debit card issued from another financial institution when making a payment to TruNorthern Federal Credit Union. Accepted payment methods are Visa and Mastercard debit cards. Please note that a processing fee will be charged to the Member per transaction. Call us at (518) 483-8668 for questions about this program.