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About Us

Our History

On July 12, 1972, seven educators created a “collaborative effort of the five area schools served by the North Franklin BOCES to provide a savings plan for all employees.” This effort became North Franklin Teachers’ Federal Credit Union with the vision of ‘Not for profit, not for charity, but for service.’ Initially, one needed to be a school employee or family member of a school employee to become a member. In 1976, we were awarded the Thirst Honor Award from the National Credit Union Association (NCUA) for our success in stimulating savings among small savers.

We expanded our Charter in 1983 to allow a more diverse Membership and became North Franklin Federal Credit Union. That same year we established our first stand-alone office on Washington Street in Malone, NY and hired our first paid employee as the Manager/Treasurer of the Credit Union. Two years later, we hired our first Teller as we reached one million in assets. Our Membership grew to 1,000 in 1986 and we hired our second teller to better assist our growing Membership. In 1988, we temporarily moved across the street to the Post Office to construct a larger space for our growing Membership.

In 1989, we hired our first Loan Officer to provide superior service to our Members. The next year we moved into our completed office at 8 Washington Street. With our Membership continuing to grow, we purchased the adjacent property on Main Street to construct a larger home base. In 2000, we finished construction on the larger building. In 2020, we broke ground to expand our building and became one of the leading credit unions of our asset size and expanded our Charter to allow more North Country residents to join our financial family.

In 2021, we became TruNorthern to reflect our dedication to the northernmost counties in New York. From our beginning in 1972, we have been driven to provide financial services at the best economical rates and in the most convenient manner for our Members. It has been our mission to deliver quality service by providing support through a variety of products and services while remaining fiscally responsible and supportive of our local, hometown community.

TruNorthern Federal Credit Union serves 5,100+ members with assets over $80 million and is open to those who live, work, worship, or attend school in St. Lawrence, Franklin, Clinton, and Essex counties in Northern New York State.

Our People

Board of Directors

Elected for three-year terms of office by TruNorthern Federal Credit Union Members at the Annual Meeting, Directors attend monthly board meetings and serve on committees and task forces on issues important to the Credit Union and its members.

President Curt Lyon

Vice President Jane Boyea

Treasurer Wendell Denny

Secretary Michael Lamitie

Director Carol Rhodes

Director Fran Johnston

Director Richard LaVigne

Supervisory Committee

Appointed by the TruNorthern Federal Credit Union Board of Directors each year, this Committee typically meets monthly to oversee and verify credit union records, monitor financial controls, and works with TruNorthern FCU's internal auditing staff and external audit firms. Our Members are part owners of the Credit Union. It is important to TruNorthern FCU that we review and address Member concerns. If you experience an issue, or if you feel a complaint was not resolved to your satisfaction by management, please contact the TruNorthern FCU Supervisory Committee by mail to P.O. Box 152 Malone, NY 12953.

Committee Chairman Kurt Trautman
Committee Member Arlene Howard
Committee Member Suzanne Hughes
Committee Member Roger Miller

Senior Management

Our senior management team is dedicated to supporting our Members, staff, and the communities we serve. They have proved their commitment by preserving the culture of compassion that TruNorthern is known for.

Chief Executive Officer Darin G. Childs
Vice President of Operations Amy Gonyo

Download our Mobile App

TruNorthern's FREE Mobile Banking App will give you secure, convenient access to your accounts.

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