At this time, our lobby is available by appointment only. Please utilize drive-thru and our mobile app for your banking!

Privacy Notice

The TruNorthern Federal Credit Union is owned by its members and managed by a board of directors you elect. You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at 518-483-8668.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limits the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

Information We Collect and Disclose About You

We collect and may disclose nonpublic personal information about you from the following sources:

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with the TruNorthern Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

What You Can Do To Help Protect Your Privacy

TruNorthern FCU is committed to protecting the privacy of its members. Please following these guidelines:

Download our Mobile App

TruNorthern's FREE Mobile Banking App will give you secure, convenient access to your accounts.

Google Play App Store

Changing Our Name

THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the TruNorthern FCU website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the TruNorthern website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of TruNorthern FCU . CLICK OK TO CONTINUE OR CANCEL TO CLOSE

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